How do I return an item?
Our Return Policy
We want you to be happy with your purchase! In general, personal skincare product sales are considered final and not subject to return. Should you ever buy anything from us that is not pleasing to you, please contact us or call our Customer Support at: 1-888-874-8464 Monday through Friday, 9 a.m. to 4 p.m. PST.
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Shipping will not be refunded.
If an item is received damaged or is incorrectly shipped by us please contact our Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Still have questions? You can also find quick answers to your questions by clicking on FAQ link located on the very bottom of the web page.